terms and conditions
This website and its domain www.enotecabruni.it are owned by the company MAGNUM srl with the trade name "Enoteca Bruni" with VAT number 06331690484 and with headquarters in via Cavour 64, Florence hereinafter "the Owner".
use of the website
This text establishes the terms and conditions under which you can use the website and the services offered. This site offers visitors the opportunity to purchase food, alcohol and non-alcoholic products and various kinds such as gifts and merchandising.
The use of this website and related services is subject to age limits: to access and use this website and its services, the user must be of age under the law applicable in his country.
By accessing or using the website, you agree that you have read, understood and agree to be bound by these Terms. In order to use this website and / or receive the services offered, the user must have reached the age of majority defined in the state of his jurisdiction and have the legal authority, the right and the freedom to enter into a binding agreement with these terms. . You may not use this website and / or receive the services offered if this is prohibited in your country or under any law or regulation applicable to you and your case.
The creation of an account by the user constitutes acceptance of these Terms, providing all data or information requested in a complete and truthful manner. Failure to comply will result in the unavailability of the service. Users are responsible for keeping their login credentials confidential and secure. For this reason, users are also required to choose passwords that meet the highest security standards. By registering, Users agree to be fully responsible for all activities that occur under their username and password. Users are required to change their login credentials such as username and password immediately and unambiguously if they believe their personal information, including but not limited to user accounts, login credentials or personal data, has been breached. The website owner does not hold the passwords and has no access in any way to the personal data entered in the user account.
acceptance of the commercial conditions
The contract between Enoteca Bruni (hereinafter "the owner") and the purchasing user (hereinafter "customer") is concluded with the acceptance (even partial) of the order. By placing an order online using the website or in any other telematic way, the customer declares to have read the commercial conditions present here and all the information provided to him with this document, or during the purchase procedure, and to fully accept the general commercial conditions transcribed below.
Any request by the Customer for damages or compensation, or any contractual or extra-contractual liability due to delays, omissions, direct or indirect damage to persons and / or things, caused by the non-acceptance by Enoteca Bruni, even partial, of one or more orders placed on the online platform or with any other telematic method.
The Customer can purchase the products and services present in the electronic catalog of the owner at the time of placing the order and present online as described in the relevant information sheets. The image potentially present together with the description of a product may not be totally or faithfully representative of its characteristics but differ in color, size, accessory products present in the figure. All purchase support information is intended as a simple generic information material, not referable to the real characteristics of a single product. The Customer has the right to request more information or any clarification before placing an order, using the contacts provided by Enoteca Bruni, which reserves the right to enter additional information and / or special conditions in the product information sheets at any time. and without notice.
Correct receipt of the order is confirmed by the owner by means of an e-mail, sent to the e-mail address provided by the Customer. The Customer undertakes to verify the correctness of the data provided and to promptly communicate any corrections.
The prices indicated online for the purchase or use of products and services are exclusively aimed at platform and e-commerce customers. The owner reserves the right to change the prices for the products displayed at any time and to correct price errors that may inadvertently occur, and to cancel any orders that have arrived with incorrectly indicated prices. The owner of the website can, without notice, modify the products and services; stop providing the services or features of the services it offers; o create limits for the services, it can interrupt or suspend permanently or temporarily access to the services without notice and responsibility for any reason or even without specific reason.
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terms of payment
The Customer can pay for the goods and / or services he wants to use through the methods listed at the time of finalizing the order. Product prices are inclusive of taxes. All prices are expressed in Euros. The payment of the goods by the Customer will take place using the method chosen at the time of the order. Nothing more is owed by the Customer with respect to the total order.
Payment by credit card is managed by the company called Stripe, with the highest security standards for online payments, which takes care of accepting the main credit card circuits. For any information, please refer to the website www.stripe.com. Under no circumstances can Enoteca Bruni be held responsible for any fraudulent or improper use of credit cards by third parties. If requested by the aforementioned company, Enoteca Bruni reserves the right to request additional information from the Customer to determine the effective ownership of the credit card, in the absence of the required documentation, any request from the Customer lapses and the Owner reserves the right not to accept the order.
Payment by bank transfer must be made through a payment via the IBAN code indicated at the time of finalizing the order. This payment method involves longer shipping times as the goods are shipped only after the amount is actually credited to the bank account.
For other forms of payment at the physical location, please refer to the legislation on retail trade.
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B2B sales and billing with SDI
This website is aimed at private customers intended as consumers of the goods and services sold. If a professional wants to place an order, the courtesy is required to inform Enoteca Bruni in advance of the desire to purchase with VAT, by e-mail message. If the customer has the right to request an invoice by purchasing the products and services offered by this website, it is necessary that provides all header data when ordering. In case of missing, incorrect or incomplete data, an invoice will not be issued but a receipt. For the issuance of the tax receipt, the information provided by the Customer at the time of the order is valid. No change in the receipt will be possible after its issue.
returns and withdrawals
Pursuant to the Consumer Code, if the customer is a Consumer, he has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty, except as indicated in the following points.
Exceptions to the right of withdrawal pursuant to art. 59 of the Consumer Code
The right of withdrawal of the Consumer Code for distance contracts and contracts negotiated away from business premises is excluded in relation to:
- order of products made to measure or clearly personalized;
- order of products that risk deteriorating or expiring rapidly;
- order of sealed products that cannot be returned for reasons of hygiene or related to health protection or that have been opened after delivery;
- order for services relating to leisure activities, if the contract provides for a specific date or period of execution.
With reference to the cases of exclusion of the withdrawal listed above, the Customer is informed and accepts that the food products marketed on this site belong to the category "products that are liable to deteriorate or expire rapidly" and to the category "sealed products that do not lend themselves to being returned for hygienic reasons or related to health protection or which have been opened after delivery ". All events or gift cards or prepaid dinners belong to the category "services relating to leisure activities".
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copyright
This website, its content, logos, images, texts, photographs, colors, graphics and functionality of the site are the exclusive property of the owner company Magnum s.rl ..
The reproduction, communication, distribution, publication or transformation of this Website and all its content is expressly prohibited.